Terry Darnell

WORK HISTORY

EDUCATION

SKILLS

ABOUT TERRY DARNELL

I’m a senior technical delivery and services operations leader specializing in complex ERP, payments, and banking integrations within high-growth SaaS environments.My background spans end-to-end delivery of enterprise financial systems—owning everything from sales handoff and solution design through UAT governance, deployment readiness, and post-go-live stabilization. I lead distributed PM, BA, QA, and technical teams delivering custom integrations, add-ons, and regulated payment solutions at scale.I bring deep domain expertise in ERP financial logic and integrations, including payments, bank connectivity, file-based/SFTP integrations, and compliance-driven workflows. I’m frequently relied on to resolve escalations, stabilize portfolios under pressure, and translate complex technical and financial constraints into clear execution plans for clients and executives.Beyond project delivery, I operate at the portfolio and systems level—building delivery frameworks, resource-capacity models, utilization reporting, SOPs, and governance standards that improve predictability, margins, and customer outcomes. I’m known for stepping into ambiguity, creating structure, and mentoring leaders to operate at a higher level.Core strengths include:• Technical delivery & program leadership• ERP payments & banking integrations• Portfolio resource planning & utilization optimization• UAT, RAID, and deployment governance• Executive-level communication & escalation leadershipI’m PMP-certified with formal business analysis training and thrive at the intersection of technology, finance, and operational execution—where clarity, accountability, and results matter most.