Terry Clarke

Operations Manager - Governance Process and Compliance @DAC Beachcroft

Bristol, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2023 — Present

Operations Manager - Governance Process and Compliance @DAC Beachcroft

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City Of Bristol, GB

Lead governance and compliance initiatives across technology operations, ensuring alignment with ISO standards and regulatory frameworks.• Drive continuous improvement in service delivery, risk management, and audit readiness.• Collaborate with cross-functional teams to implement scalable, compliant technology solutions that support business growth.

SKILLS

Risk ManagementTeam ManagementPrince2Ms ProjectAgile Project ManagementIntegrationBudgetsIT Service ManagementChange ManagementSoftware Project ManagementItilDisaster RecoveryEquipment ProcurementDesktop AdministrationHelp Desk ManagementMicrosoft OfficeProject PlanningVendor ManagementProject ImplementationResource ManagementMicrosoft ExchangeProgram ManagementIT OperationsIT ManagementBudget ManagementProject CoordinationScrumContract ManagementProject DeliveryInformation TechnologyBudget PreparationService DeliveryBudgetingTechnical SupportBusiness AnalysisMicrosoft ServersDecision MakingNetwork AdministrationProject ManagementManagement

ABOUT TERRY CLARKE

Extensive Professional Services ExperienceBanking | Accounting | Health | LegalLeadership & Team ManagementGovernance and Risk Management ISO & Audit ComplianceOperations ManagementQMS & Service Delivery (ITIL environments)Help/Service Desk ManagementResource Management & ProcurementSoftware Delivery (Full SDLC)Change & Risk ManagementCapable & Innovative FacilitatorData Processing & ManagementProject Management - Prince 2Agile Scrum Master An experienced & highly capable technology professional and facilitator with significant mid to senior level professional services experience in the Finance, Accounting, Health & Legal industries leading and driving the delivery of a full-range of technology solutions and services in businesses where technology is mission critical to multi-site, blue-chip companies.Able to provide leadership and vision in managing teams to deliver operational excellence and provide solutions in technology service delivery, software development & integrations, infrastructure services and support to meet business needs. A capable, supportive and approachable people manager, able to set the standard and lead professional teams to deliver to the highest standards on strategic objectives. Adaptive and professional, able to implement and project manage businesses through periods of complex change to achieve and support profitable and sustainable growth.

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