Terry Berglind

Client Services & Operations Manager - Van Truckload Dedicated

Role
Client Services & Operations Manager at Schneider
Location
Green Bay, WI, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Terry Berglind

I am a graduate of Eastern Illinois University where I majored in Communication studies and minored in advertising.I am a very goal oriented driven person with great leadership, time management, group working, and communication skills which help drive my incredible work ethic and willingness to succeed in everything I do. I am always trying to learn new skills and expand my opportunities day in and day out.I currently am employed at Schneider. I have 11 years experience at Schneider. 10 of which spent in our brokerage division moving from a Carrier Sales Executive to Sr Carrier Sales Executive Team Leader to Sr Capacity Development Manager. Recently I moved over to the asset side of Schneider under our Dedicated service offering as a Client Services Operations Manager (CSOM) overseeing and managing the operations and customer relationships on the Georgia Pacific/KBX, Lowe’s Rockford, and PECO Pallet Dedicated accounts and driver fleets. I strive to provide a great customer experience balanced with operational efficiency. I am extremely passionate about developing relationships within the industry from a driver level to a customer level. I love being able to work alongside a great team at Schneider to understand customers supply chain issues and pain points to further their interests both operationally and commercially with developing unique cost effective solutions to help drive optimization back to their supply chain as well as deliver results back to Schneider.

Experience

  1. Client Services & Operations Manager

    Schneider

    May 2025 — Present · Green Bay, WI, US

    Responsible for the management, development, and growth of aligned Dedicated accounts. Accomplishing this through creation of strategic plans that provide value to both the customer and Schneider. Lead an operational team accountable for best-in-class execution of the customers business both in the day to day operations and long term strategic focus on future growth. Currently responsible for the Georgia Pacific/KBX, Lowe’s Rockford, and PECO Pallet Chicago Dedicated Fleets.

Education

  • Eastern Illinois University

    Bachelor of Arts and Humanities Communication Studies, Public Relations, Advertising, and Applied Communication

    2010 — 2014

Skills

  • Transportation
  • Powerpoint
  • Microsoft Office
  • Sales
  • Public Relations
  • Microsoft Word
  • Leadership
  • Management
  • Social Media
  • Supply Chain
  • Marketing Communications
  • Facebook
  • Logistics
  • Time Management

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Terry Berglind — Client Services & Operations Manager at Schneider in Green Bay, WI, US | Unifers