Terri Symons
Planner at CenturyLink (Formerly Qwest)
- Role
- Customer Care Manager Ii at Level 3 Communications
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Terri Symons
Motivated, and personable professional with a successful 25-year track record in telecommunications. Talent for quickly mastering technology and process. Diplomatic and tactful with professionals and non-professional at all levels. Accustomed to handling time sensitive projects with minimal direction. Demonstrated history of producing accurate, timely reports, reconciliation of back office records and managing multiple projects at once. Responsible for multi-million dollar budget. Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily overcome differences. Thrive in deadline-driven environments. Excellent team-building skills. Strong desire to learn new things as well as learn from others. Proven expertise in the following skills: PA creationCAT/PSR tools Cost Mart People Soft accountingINC Word-Excel-Visio Excellent Written/Oral CommunicationSWIFT MDSI FireworksNetBuildCustomer Focus
Experience
Customer Care Manager Ii
Sep 2014 — Present · Littleton, CO, US
Level 3 Communications
Skills
- Voip
- Sip
- Fiber Optics
- Carrier Ethernet
- Optical Fiber
- Telecommunications
- Metro Ethernet
- Mpls
- Provisioning
- Telephony
- Ethernet
- T1
- Managed Services
- Ds3
- Computer Network Operations
- Dwdm
- Tdm
- Co-Location
- Ip
- Sdh
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