Terri Sees
Senior Technical Writer at Our Sunday Visitor
- Role
- Senior Technical Writer at Our Sunday Visitor
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Terri Sees
Learning and development professional has launched employee and customer performance, and…
Experience
Senior Technical Writer
Oct 2021 — Present · Huntington, IN, US
Responsible for the development and maintenance of the customer facing knowledge base documentation for 0SV’s SaaS software products using industry best practices for self service, developer documentation, APIs, release notes and announcements. Working closely in an agile environment with product owners and software development teams within the software development process drafting and finalizing customer facing knowledge base articles in tandem with the development and release of new features and changes.
Education
University of Maryland
Certificate, Graduate Level Certificate in the Foundations of Human Resource Management
2007
University of Maryland
MSM/MBA, Master of Science in Management and Master of Business Administration
2007
University of Cincinnati
BA, Humanities
Skills
- Program Management
- Coaching
- Product Management
- Leadership Development
- Mobile Learning
- Management
- Change Management
- Talent Management
- Recruiting
- Strategic Partnerships
- Sales
- Salesforce.com
- Enterprise Software
- E-Learning
- Business Strategy
- Healthcare
- Business Development
- Instructional Design
- Organizational Learning
- Strategy
- Training Delivery
- Training
- Cross-Functional Team Leadership
- Organizational Development
- Performance Management
- Saas
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