Terrie Duren
Client Srv Corp Dev @1-800-Pack-Rat
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WORK HISTORY
Client Srv Corp Dev @1-800-Pack-Rat
Wake Forest, NC
Track sales, referrals, invoicing & promotional programs for partnerships- Work with partners in the IMPACT platform - Manage trade show activity throughout the year- Print media planning & placement- Reported on PPC campaigns and lead conversions- Worked with developers to create the Affiliate Portal program software - Signed up new affiliates & got them set up in the portal based on organizational hierarchy - Customized marketing materials & built co-branded web pages for affiliates - Trained affiliate sales/admin teams to use the software - Produced demonstration and training videos - Troubleshooting; Help Desk for affiliate program-related issues - Create PackRat Affiliate Program Policy and Procedures Manual - Continuously worked with developers to troubleshoot and improve the affiliate program software
EDUCATION
Johnston Community College
Certificate of Completion, Web/Multimedia Management
Google Analytics Academy
Certificate of Completion, Google Analytics for Beginners
Skillpath Seminars
Advanced Excel
ABOUT TERRIE DUREN
Offering a proven track record of customer care excellence, teamwork, inside sales management & marketing *Strive to exceed customer & employer expectations by delivering top-notch service while generating profitable sales. Specialties: B2B Inside Sales Management, Troubleshooting/ Problem Solving, Up-Selling, Excellent Customer Service, Reports & Documentation, Business Analysis, Lead Processing, Small Business Website Maintenance & Optimization, CRM Implementation, Major Account Management
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