Terri Dahlem
Analyst Relations at Concentrix, a global customer experience services and technologies company, providing support to the world’s best brands.
- Role
- Product Marketing at Concentrix
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Terri Dahlem
I leverage exceptional analytical and communication skills to identify compelling solutions that can provide competitive advantage for clients, while meeting internal objectives for cost, functionality, and sustainable profitability. My work passion is to understand true business needs and elicit what stakeholders feel is required to address them. Leveraging deep experience from a variety of roles, I am able to guide cross-functional teams to design and deliver solutions that pragmatically benefit all players, and clearly lay out expectations of what will and won’t result.
Experience
Product Marketing
Aug 2016 — Present
Content Marketing including training curricula, client-facing first strike and special topic decks, and competitive quick reference cards. I create new content leveraging existing documentation and slideware from Marketing and Sales, focusing the message and filling any gaps to ensure a robust message. I identify and contact SMEs, author and edit class materials, coordinate presentation, recording, and posting the sessions with sales operations, as well as creating and scoring assessments. With aggressive timelines and multiple concurrent deliverables in development, I have produced on-time, successful materials across the board.
Education
The Ohio State University
Master of Science - MS
Duke University
Bachelor of Science - BS
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