Terrica Bass
Training Specialist @Beyond Finance
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WORK HISTORY
Training Specialist @Beyond Finance
Houston, TX, US
Trained over 500+ individuals on the Human Resources (HR) team in a newly designed Client Relationship Management (CRM) database through live and eLearning-based platforms that I collaborated to create.• Provided technical assistance, troubleshooting, and support coordination to new hires for computer hardware, software, and applications systems• Entered data into Salesforce and Microsoft Office tools such as Excel. Evaluated performance through business intelligence (BI) tools/dashboards such as Looker and managed performance for new hire onboarding and certication (remote and in-person)• Mastered advanced proficiency with Google Drive and Microsoft applications including Outlook, Excel, PowerPoint, Teams, and Word.
EDUCATION
Lamar University
Master of Science - MS, Management Information Systems, General
Fisk University
Bachelor of Science - BS, Biochemistry and Molecular Biology
Lamar University
Master of Business Administration - MBA, ERP Concentration
ABOUT TERRICA BASS
Energetic and results-driven IT and cybersecurity professional with over a decade of experience in customer service and four years of focused expertise in troubleshooting, analytics, and project management. Currently pursuing a dual Master\'s degree in Management Information Systems and MBA with an ERP concentration, with a keen interest in cloud computing and its transformative potential for organizations. Key Skills: Project Management Data Analytics Business Intelligence Cybersecurity Framework & Controls ERP Systems Implementation Technical Training & Coaching Information Security & Compliance Cloud Computing Technologies What I Bring to the Table: With a passion for innovation and a commitment to staying ahead of industry trends, I am particularly excited about the opportunities presented by cloud computing. My ability to leverage cloud technologies to optimize operations, enhance security, and drive business agility positions me as a valuable asset to organizations seeking to harness the power of the cloud. Commitment to Upskilling: In addition to my core competencies, I am actively pursuing additional certifications and training in cloud computing technologies, including AWS, Azure, and Google Cloud Platform. I recognize the importance of staying current in this rapidly evolving field and am dedicated to expanding my expertise to deliver maximum value to my future employers. Open to New Opportunities: Driven by ambition and a desire to make a positive impact, I am actively seeking opportunities to apply my skills and knowledge in cloud computing, project management, cybersecurity, and IT operations. Whether it\'s optimizing cloud infrastructure, implementing cloud-based ERP solutions, or developing innovative cloud strategies, I am eager to contribute to the success of forward-thinking organizations. 🤝 Let\'s Connect: I am excited to connect with industry professionals who share my passion to drive business innovation and growth. Let\'s explore opportunities to collaborate and make a difference together in the dynamic world of technology.
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