Terri Billiot

About Terri Billiot

Accomplished Human Resources professional with more than 20 years of service in areas of…

Experience

1. Human Resources Director

   Chambers Health

   Jan 2024 — Present · Anahuac, TX, US

   Results-oriented Human Resources Director managing all HR functions independently for an organization of nearly 200 employees. Expertise in developing comprehensive onboarding protocols that efficiently guide new hires through pre-employment screenings, orientation programming, and systems integration. Skilled in conducting salary market analyses to ensure competitive compensation structures while maintaining budget integrity. Demonstrated success in process optimization. Support employee relations matters through thorough fact-gathering and note-taking, maintaining an open mind while participating in investigations. Consistently deliver valuable insights through monthly and annual reporting for inform strategic decision-making. Experienced in creating effective HR policies and documentation that provide organizational clarity and ensure compliance. Committed to continuous process improvement and implementing pragmatic solutions to enhance HR operations- Successfully process and manage numerous FMLA/LOA requests while maintaining 100% compliance with federal regulations- Support organizational staffing needs by managing the entire hiring process, from offer approval through HR orientation and training- Managed HR functions for nearly 200 employees, including overseeing an HR budget- Conducted exit interviews and analyzed feedback- Developed and updated key HR policies- Created HR monthly and annual trend reporting- Identified various potential improvements to improve efficiency and/or effectiveness, such as succession planning, vender selection and electronic onboarding- Provides support to managers and employees in resolving workplace conflicts and issues, which includes grievance investigations- Passionate about mentoring colleagues in HR and benefits, providing guidance and support.

Education

• Certified Healthcare Trustee (CHTL)

  Certificate

• LeTourneau University

  Bachelor of Business Administration (B.B.A.)

Skills

• Process Improvement
• Management
• Team Building
• Continuous Monitoring
• Microsoft Excel
• Administration
• Microsoft Office
• Onshore Operations
• Call Centers
• Operations Management
• Microsoft Word
• Team Leadership
• Quality Assurance
• Continuous Improvement
• Business Process Improvement
• Deferred Compensation
• Performance Management
• Continuous Process Improvement
• Relationship Development
• Cobra
• Program Management
• Leadership
• Employee Benefits
• Change Management
• Strategy
• Payroll
• Transition Management
• Human Resources Information Systems (Hris)
• Training
• Testing
• Benefits Administration
• U.s. Family and Medical Leave Act (Fmla)
• Hris
• Consulting
• Continuous Integration
• Data Analysis
• Strategic Planning
• Employee Relations
• International Operations
• Business Transformation