Terri Warren Amer

About Terri Warren Amer

Expert problem solver with the ability to maintain focus during periods of rapid change and uncertainty Skilled product owner keeping business value always at the top of mind and able to help organizations navigate through Agile transitions Seasoned analyst with over 20 years in information technology and a track record of successfully leading business analysis across many types of projects in many types of environments Flexible and versatile with experience in several types of modeling and analysis, including process analysis, data analysis, and requirements analysis and visualization Supporting skill sets in project management, quality assurance, testing and technical writing Well versed in the skills required to function as a high performing remote/telecommuting business analyst on globally distributed teams Expert liaison between business and technology, with ability to translate and communicate complex concepts among team members and all levels of stakeholders Focus on product ownership, customer experience, business analysis, requirements management, requirements analysis, systems analysis, software quality assurance Well versed in several project frameworks and methods, including Waterfall methods and Agile framework Domain experience in higher education, banking and financial services (retail, wealth management, retirement/401K, trust, corporate trust, institutional trust, digital and online banking, channel delivery, enterprise systems), data warehousing, CRM, mortgage, reinsurance, accounting, incentives and compensation, sales tracking, merger integration, Internet authentication, eCommerce, enterprise content management, journalism, advertising salesSpecialties: Agile product development, requirements analysis, requirements management, process analysis, process improvement, analysis methods, business case development, data warehouse development, software quality assurance planning and management, software testing, technical writing, project management, banking and finance, reinsurance, mortgage origination, accounting, journalism, merger integration, eCommerce, enterprise content management, Product Owner, product vision, backlog development and prioritization

Experience

1. Lead Business Analyst

   EPAM Systems

   Aug 2021 — Present

Education

• The George Washington University

  Political Communications

  1985 — 1988

• UNC Charlotte Belk College of Business

  BSBA, Management Information Systems

  1990 — 1992

Skills

• IT Strategy
• Software Quality Assurance
• Data Analysis
• Technical Writing
• Quality Assurance
• Technical Documentation
• Data Modeling
• User Acceptance Testing
• E-Commerce
• Journalism
• Business Process Design
• Business Case
• Gap Analysis
• Software Development
• Business Process
• Requirements Gathering
• Acquisition Integration
• Integration
• Sharepoint
• Systems Analysis
• Business Process Improvement
• Project Portfolio Management
• Requirements Analysis
• Ms Project
• Agile Project Management
• Global Cross-Functional Team Leadership
• Data Warehousing
• Business Requirements
• Analysis
• Accounting
• Vendor Management
• Software Documentation
• Sdlc
• Requirements Management
• Enterprise Architecture
• Pmo
• Leadership
• Project Management
• Visio
• Quality Center