Terri Wilson
IT Support Technician
- Role
- IT Service Desk Analyst for Fifth Third Bank at Encore Technologies
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Terri Wilson
I am a self-motivated IT Professional with 12+ years of experience providing IT Support…
Experience
IT Service Desk Analyst for Fifth Third Bank
Jul 2024 — Present · US
Skills
- Windows Server 2003
- Experience Migrating Windows Xp to Windows 7
- Technical Support
- Windows Vista
- Regedit
- Windows Firewall
- Ability to Solve Problems and Work Independently
- Vmware
- Windows Remote Desktop
- Dell Workstations
- Nslookup
- Software Installation
- Customer Service
- Skilled in Various Remote Access Technologies
- Remote User Support
- Windows 7
- Windows Xp Professional
- Visio
- Ipconfig
- Domain Name System (Dns)
- Dynamic Host Configuration Protocol (Dhcp)
- Windows Xp
- Active Directory
- Xp
- Windows Server
- Hardware
- Documentation
- Windows Server 2008
- Netstat
- Dhcp
- Laptops
- Servers
- Troubleshooting
- Experience Supporting an Active Directory Integrated Environment
- Software Documentation
- Network Administration
- Strong Organizational Skill Set
- Strong Customer Service Focus
- Computer Hardware
- Dns
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