Terri Steffen Svoboda
Senior Technical Account Manager @PPRO
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WORK HISTORY
Senior Technical Account Manager @PPRO
Minneapolis, MN, US
As the Senior Technical Account Manager for the Americas merchants/partners, I build and nurture relationships with key customers. I am responsible for crafting and executing technical account strategies, acting as the main point of contact for all technical and project-related matters with PPRO. I work closely with commercial account managers to enhance customer success by identifying and implementing new opportunities. I also serve as advocates for their accounts within PPRO, relaying feedback and requirements to support, engineers, product managers, and leaders, thus contributing to product development and overall success.
EDUCATION
Metro State University
Bachelor of Science (BS), International Business
ABOUT TERRI STEFFEN SVOBODA
Experienced Payments Professional providing exceptional cross-functional collaboration with Clients, Partners, & Co-workers. I love all aspects of this fast-paced, ever-changing business! I am a communicator, collaborator, customer focused, and life-long learner. FinTech/payments space for the last 9 years Expert knowledge and experience in Payments People Manager and Leadership Implementation Project Manager, managed First Line Support teams and Customer Success Managers Expert cross-functional communicator with DevOps, Product, Remittance/Reporting, Risk & Compliance, Sales, and others
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