Terri Lennon

FUSION Salesforce Administrator at COGENCY GLOBAL INC.

Role
Fusion Administrator at Cogency Global Inc.
Location
Albany, NY, US
LinkedIn followers
500 followers

About Terri Lennon

QUALIFICATIONS Results and detail-oriented, legal customer service professional leader whose dedication to quality customer service has led to many repeat clients. Worked for competing legal service companies for the last 36 years. Maintain a client following for over 30 years between competing companies. This type of loyal client following is invaluable in any client service driven industry. Excellent problem solver who is able to negotiate with internal and external clients, and with third-parties to reach a win-win situation for all parties involved. Highly motivated and driven individual who has more than 30 years experience in positions demanding organizational, administrative, paralegal, supervisory, executive, software development and interpersonal skills. Articulate, personable and computer literate. Specialties: Salesforce Administration, Software Product Owner, Business Continuity & Disaster Recovery, Corporate Compliance, Corporate filings and Secured Transactions

Experience

  1. Fusion Administrator

    Cogency Global Inc.

    Nov 2023 — Present · Albany, NY, US

    Salesforce administrator - responsible for data stewardship, integrations with internal homegrown CRM system and all connected applications including HubSpot, Xactly, Gong, ZoomInfo and RingLead.

Education

  • Mildred Ellie Business School

    Paralegal Diploma, Law

    1993

  • Hudson Valley Community College

    Business Administration, Business Administration

    1987

  • Mildred Ellie Business School

    Paralegal, Law

  • Hudson Valley Community College

    Associate of Arts (AA), Business Administration

    1985 — 1987

  • State University of New York College at Geneseo

    BS, Business Management, Computer Programming

Skills

  • Due Diligence
  • Customer Service
  • Research
  • Training
  • Data Entry
  • Litigation Support
  • Annual Reports
  • Corporate Governance
  • Fundraising
  • Legal Compliance
  • Outlook
  • Corporate Law
  • Business Development
  • Document Review
  • Legal Research
  • Adobe Acrobat
  • Westlaw
  • Program Management
  • Legal Documents
  • Strategic Planning
  • Coaching
  • Legal Document Preparation
  • Insurance
  • Team Building
  • Management
  • Contract Negotiation
  • Negotiation
  • Microsoft Excel
  • Powerpoint
  • Nonprofits
  • Public Speaking
  • Microsoft Outlook
  • Event Planning
  • Legal Assistance
  • Process Improvement
  • Microsoft Word
  • Legal Writing
  • Microsoft Office
  • Sales

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Terri Lennon — Fusion Administrator at Cogency Global Inc. in Albany, NY, US | Unifers