Terri B.

Customer Success Manager | Business Risk Analytics | Quality Improvement Manager | Project Manager | Insurance Claims Manager

Role
Customer Success Manager at Athenium
Location
Dallas, TX, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Terri B.

Established Claims Audit and Project Manager with extensive experience in progressive roles for one of the nation’s leading insurers. Extensive experience managing the complete claims life-cycle, including investigations, adjustments, negotiations, and settlements, ensuring a client-centric and results-driven approach. Recognized as a subject matter expert and knowledge resource on claims audits, audit methodology, stakeholder reporting, risk and control identification, solutions development, and state board compliance. Proven track record of building and leading teams, cultivating positive relationships, and promoting new and innovative ideas and solutions that enhance business performance and client success.

Experience

  1. Customer Success Manager

    Athenium

    Nov 2021 — Present

Education

  • University of North Texas

    Bachelor of Arts - BA

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Terri B. — Customer Success Manager at Athenium in Dallas, TX, US | Unifers