Terri Allan

About Terri Allan

Senior HR Leader with extensive experience in People Operations and Global HR Management. Demonstrated expertise in HR process optimization, compliance, and employee engagement. Pioneered the HR Service Desk, enhanced Workday configurations, and led global compliance at multiple high-growth companies. Proven ability to design strategic HR initiatives, ensure regulatory compliance, and foster organizational excellence. Certified in Strategic HR Management, Risk Management, and Organizational Ethics. Strong analytical and leadership skills with a focus on delivering optimal employee experience.

Experience

1. Head of People Operations

   Highspot

   Jun 2022 — Present

   Strategically designed and implemented an HR Service Desk, consolidating and enhancing the employee contact experience by establishing a unified point of contact for HR-related inquiries and guidance. This initiative enabled comprehensive data analysis, facilitating trend identification and pinpointing process and policy improvement areas. Led Workday Optimization efforts by configuring roles and permissions for the People team, ensuring robust checks and balances within business processes. Streamlined multiple cross-functional workflows through collaborative initiatives, driving efficiency and effectiveness. Spearheaded the management of the People Team technology roadmap, aligning technological advancements with the organization\'s HR objectives and enhancing overall operational effectiveness. Orchestrated the management of immigration processes, crafting a comprehensive playbook and streamlined workflow for international assignments. This initiative ensured compliance, mitigated risks, and supported seamless global talent mobility. Implemented automation and streamlining initiatives across the entire employee life cycle, optimizing HR processes to enhance operational efficiency and improve employee experience. Successfully assembled and led a high-performing team responsible for delivering end-to-end people services. Fostered a culture of excellence and continuous improvement, driving impactful outcomes aligned with organizational goals.