Terrence Hurt
Tier1 Ios Advisor @Vmc
Marietta, GA, US
EMAILS
MOBILE NUMBERS
+12•••••••10
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WORK HISTORY
Jun 2016 — Present
Tier1 Ios Advisor @Vmc
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San Antonio, TX, US
TIER1 IOS ADVISOR | APPLE/VMC/VOLT | 06/13/2016 – 02/09/2017Providing a family experience to every customer call.Assisting with setup of new device and /AppleID.Also providing alternative options regarding repair, or replacement of device if Trouble Shooting steps fail to resolve the issue.
SKILLS
Windows XpProcess ImprovementDeductive ReasoningAdobe AcrobatConnectivity DevicesWindowsSupervisory SkillsMicrosoft ExcelData CenterWindows 7Life CoachingWindows 8.1System AdministrationWindows 10Active DirectoryUnixWindows ServerCall CentersGroupwiseMicrosoft WordMaverickTroubleshootingComputer HardwareLotus NotesTypingOs XWindows VistaCustomer SatisfactionMac OsLife InsuranceMicrosoft Exchange ServerSales ProcessCustomer RetentionHealth InsuranceCustomer ServiceWin 9x, Xp Pro, 2000 & 2003 ServerVmwareCustomer SupportSocial MediaTechnical Support
ABOUT TERRENCE HURT
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