Terrence Felton
- Role
- Cisco
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Terrence Felton
As a Sr. Leader of Solutions Engineering at Cisco, I lead a team of talented engineers…
Experience
Present
Education
Minneapolis College
A.A.S, Network Administration/Computer Support
Metro State University
Business Administration and Management, General
Skills
- Genesys
- Telephony
- Call Centers
- Telecommunications
- Customer Interaction
- Technical Solution Design
- Networking
- Contact Center Architecture
- Windows Xp
- Contact Center Technology
- Technical Support
- Troubleshooting
- Pre-Sales Technical Consulting
- Enterprise Solution Sales
- Solution Architecture
- Computer Maintenance
- Technical Architecture
- Pc Maintenance
- Hardware/Software Installation
- Network Administration
- Windows 7
- Technical Demonstrations
- Contact Center Design
- Call Center Administration
- Cisco Technologies
- Voip
- I3
- Cic
- Windows Server
- Hardware
- Voice Over Ip (Voip)
- Kaseya
- Network Architecture
- Contact Centers
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