Terrell Boyer

Assistant Director System Engineering @Rg Nets, Inc

Lake Dallas, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2023 — Present

Assistant Director System Engineering @Rg Nets, Inc

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Dallas, TX, US

Lead systems engineering efforts supporting complex networking environments across enterprise and service-provider use cases. I focus on putting processes and tooling in place that make support delivery consistent and predictable, allowing teams to stay focused and issues to be resolved more efficiently.By standardizing workflows and reducing unnecessary variance, I’m able to spend more time hands-on with engineering work rather than day-to-day management. This includes advanced troubleshooting, design reviews, and improving internal tooling through automation.I work closely with engineering, support, and partners to bridge the gap between design, deployment, and ongoing operations, with an emphasis on building systems and processes that scale without adding operational overhead.

SKILLS

MplsVoipProfessional ServicesSip TrunkingProgram ManagementVoice MailCisco TechnologiesEthernetT1Product ManagementTelephonySipAvayaAvaya TechnologiesIvrSolution SellingRoutersTeam LeadershipManaged ServicesTelecommunicationsTechnical SupportProcess ImprovementTroubleshootingVendor ManagementCall CentersIpUnified CommunicationsWanWireless

ABOUT TERRELL BOYER

I’m an experienced systems engineering leader with a background in telecom, networking, and wireless technologies. In my current role as Assistant Director of Systems Engineering at RG Nets, I focus on reducing operational friction through network automation and hands-on engineering.Over the past 25 years, I’ve worked across the full lifecycle of networked systems. My experience includes field deployments, tier-3 support, systems design, and technical leadership. That breadth shapes how I approach problems, with an emphasis on reliability, maintainability, and solutions that work in real operational environments.I hold CWNE #488 and work extensively across enterprise and service-provider networking environments. My day-to-day work includes Linux and FreeBSD systems, RADIUS integrations, API-driven automation, and modern wireless and access technologies such as OpenWiFi and Nokia PON.I increasingly use AI-assisted tools to accelerate analysis, automation, and problem-solving. This allows me to move faster, reduce manual effort, and spend more time on higher-value engineering and operational decisions.I’m particularly interested in problems that sit at the intersection of networking, automation, and operations. I enjoy conversations focused on practical, real-world approaches to improving how networks are designed, deployed, and supported.

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Terrell Boyer — Assistant Director System Engineering at Rg Nets, Inc in Lake Dallas, TX, US | Unifers