Terrance Craft
Customer Solutions Engineer @Growthzone
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WORK HISTORY
Customer Solutions Engineer @Growthzone
Manage a dedicated book of existing customers with a focus on account expansion, customer success and long-term value creationDrive cross-sell and upsell opportunities across GZ Pay, Community, website services, and platform upgradesConduct consultative discovery to understand evolving customer needs and identify modernization opportunitiesPartner closely with Marketing to deliver tailored, outcome-driven solutionsGuide associations and chambers through platform adoption, optimization, and growth initiativesRepresent GrowthZone at trade shows, conferences, and user groups, strengthening customer relationshipsSupport customer retention by aligning product usage with organizational goals and ROI
EDUCATION
Oklahoma City University
Bachelor of Arts (B.A.), Mass Communication/Public Relations
University of Oklahoma
Master’s Degree, Public Administration
ABOUT TERRANCE CRAFT
WHAT I DO: I help Oil & Gas Companies attract, engage, and market their products to their ideal customersonline. WITHOUT being sales-y, sleazy, or spammy!READY TO TALK?Connect with me here on LinkedIn!
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