Terrah Baldwin

About Terrah Baldwin

Experienced Sales Specialist with a proven track record in the architectural and design…

Experience

1. Architectural & Design Sales

   TileBar

   Sep 2022 — Present · Miami-Fort Lauderdale, FL, US

   Educate customers on TileBar’s product lines, porcelain, ceramic, glass, mosaic, and natural stone tiles-Provide personalized recommendations based on design trends, client needs, and project specifications-Manage inbound and outbound sales inquiries via phone, email, and in-person-Maintain a strong understanding of product inventory, specifications, and installation methods to effectively support customer projects-Build and maintain relationships with interior designers, architects, builders and contractors to drive repeat business-Process sales orders using CRM and order management systems, ensuring accuracy and timely fulfillment-Collaborate with logistics and customer service teams to ensure smooth delivery and post-sale support-Meet or exceed monthly sales targets and KPIs, including lead conversion rates and customer satisfaction scores-Stay up to date on industry trends, competitor offerings, and TileBar’s new product launches.

Education

• University of North Carolina at Charlotte

  BA

  2000 — 2004

Skills

• Sales Management
• Advertising
• Budgets
• Sales Process
• Leadership
• Event Planning
• Social Networking
• Microsoft Word
• Social Media Marketing
• Training
• Customer Satisfaction
• New Business Development
• Communication
• Account Management
• Project Management
• Project Planning
• Sales Operations
• Direct Sales
• Business Strategy
• Management
• Team Building
• Marketing
• Strategic Planning
• Operations Management
• Business Development
• Marketing Strategy
• Negotiation
• Public Speaking
• Inventory Management
• Contract Negotiation
• Customer Service
• Social Media
• Cold Calling
• Purchasing
• Process Improvement
• Microsoft Office
• Sales
• Product Development