Terrace Billingsley

Technology Specialist | Sec+|Cyber Security | Striving to help secure organizations using strong Governance, Regulations, & Compliance controls.

Role
IT Identity and Access Management at Modivcare
Location
Englewood, CO, US
LinkedIn followers
500 followers

About Terrace Billingsley

Experienced Technology Specialist with a demonstrated history of working in the consumer services industry. Skilled in Troubleshooting, Wireless Technologies, and an understanding of networking infrastructure. With a strong interest and hands-on skills in risk analyst, vulnerability analysis, and information security. Hard-working, energetic, personable, technical-minded individual with exceptional customer service, communication skills, and ability to multitask.

Experience

  1. IT Identity and Access Management

    Modivcare

    Apr 2025 — Present · Denver, CO, US

    Assists with the IAM service functions through daily administration and support, process and procedure maintenance, technical documentation, and policy support.Assists with the maintenance and upkeep of the technology tools to support systems and increase IAM automation.Administers, manages and supports within policy and SLA guidelines all account credentialing for systems / applications across the enterprise, as applicable.Assists the team with design, develop and implementation of technical policies, standards and procedures for user authenticated environments and systems.Assists the other IAM technical staff to ensure proper security practices are being established and followed.Manages user access problems and questions reported through ITSM Service Delivery Platform.Assists the IAM team with managing and resolving technical issues across a variety of hardware, software, and networking topics including but not limited to; Remote Desktop Support, Encryption technologies, desktop applications, VoIP phone systems, various operating systems (Linux, MacOS, Windows).Assists the IAM team with routine and regular ongoing reviews of security audit and control procedures as outlined in standard operating procedures.Participates as needed on enterprise projects and assignments relational to access administration by management.

Education

  • Tulsa Community College

    Associate of Science - AS, Computer Science

    2007

  • Rocky Mountain College of Art + Design (RMCAD)

    Bachelor of Arts - BA, 3D Animation

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