Terra Moreland

WORK HISTORY

EDUCATION

SKILLS

ABOUT TERRA MORELAND

With 20+ years in project management, sales, and client experience, I create people-centered journeys that drive real results. As Director of Client Experience at joyful, I oversee the full client lifecycle, from initial sales strategy and marketing execution to project operations, delivery, and off-boarding. I lead with empathy, clarity, and curiosity. I’m always asking how things connect, what problem we\'re solving for, and where we can build smarter, more efficient systems. My goal? Seamless delivery, strong partnerships, and consistent 10/10 experiences that reflect our mission to make work more joyful. I partner with companies that care deeply about their people, helping them align culture and strategy to unlock performance, engagement, and trust. Before joyful, I led sales and marketing across tourism, events, and entrepreneurship—and had the unique opportunity to design a cross-cultural youth program at the U.S. Embassy in Jordan. I’ve trained sales teams, launched creative campaigns, and worked across sectors to turn strategy into meaningful action. No matter the role, I’m driven by connection, storytelling, and purpose. Outside work, you’ll find me surrounded by plants, chasing two joyful little boys, practicing yoga, or plotting my next cultural adventure. Let’s connect! Especially if you’re working on culture, leadership, or meaningful employee experiences.