Teri Horne

Banking Assistant PNC Bank

Role
Banking Assistant at PNC
Location
Cincinnati, OH, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Teri Horne

Throughout my career, no matter the level of position or degree of responsibility I held, a Customer Centric approach has always been my #1 key to success. Finding the delicate balance between what your customer needs, while maintaining the integrity of the business you support. The ultimate resolve is when that individual walks away with what they need, or what you helped them discover they need. Feeling that they interacted with a individual that is empathetic, a good listener, able to locate resources to support them, and understands. This changes with each interaction and flexibility is critical and key. This is what I do and I feel successful when people walk away feeling better than they did when we first met!

Experience

  1. Banking Assistant

    PNC

    Apr 2024 — Present · US

Education

  • Bellevue University

    Bachelor of Science (B.S.), Management/Call Center Mangement

    2010 — 2012

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Teri Horne — Banking Assistant at PNC in Cincinnati, OH, US | Unifers