Teri Glass
Vice President | Employee Benefits | Strategy & Innovation Operations Leader | Project Management | Market Insights | Vendor Management
- Role
- Vice President Strategy & Innovation Operations Leader at Hylant
- Location
- Toledo, OH, US
- LinkedIn followers
- 500 followers
About Teri Glass
Highly organized, accomplished, and proficient employee benefits professional with diverse experience combining project management, product innovation, and compliance expertise with operational leadership in strategic planning, vendor management, and benefits engagement. With over 30 years of multifaceted employee benefits experience, spanningstrategic, operational and leadership roles across major insurance carriers, aMedicare Advantage startup, a regional insurance agency, and a worldwideemployer organization, I provide vital leadership in identifying, developingand executing strategic initiatives that enhance and differentiate Hylant’ssolutions. While focused on driving innovation, optimizing sales and serviceprocesses, I serve as a thought leader, project manager, and collaboratoracross multiple teams, ensuring that Hylant’s offerings remain competitive,valuable, and aligned with market trends.A seasoned vendor manager, I analyze the marketplace for cutting-edgesolutions, negotiate favorable terms, and oversee performance to driveorganizational growth and innovation. Spearheading the operationalimplementation of proprietary best-in-class solutions, I serve a pivotaltole of the Hylant team committed to advancing and strengtheningHylant’s consultative services.My commitment to driving organizational success is evident through my proactive, creative, and flexible approach to challenges. Let\'s connect and explore opportunities for strategic collaboration in the never static, never boring realm of employee benefits.
Experience
Vice President Strategy & Innovation Operations Leader
Jan 2024 — Present · Toledo, OH, US
As a strategic benefits leader reporting to the EB Chief Operating Officer, I bring comprehensive operational leadership to the employee benefits practice across nine states, ensuring a team of over 300 professionals is equipped with the necessary resources and technology to deliver top-tier solutions to clients. With a strong background in project management, I employ analytical and problem-solving skills to optimize workflows, define success criteria, and establish Key Performance Indicators for complex projects. My proficiency extends to vendor procurement and management, vetting best-in-class solutions, negotiating favorable terms, and staying abreast of current market trends. I lead planning, coordinating, and executing Hylant’s member engagement strategy and develop communication materials for open enrollment and over 40 year-round campaigns for benefits education and well-being. I specialize in conceptualizing, designing, writing, and presenting clear, concise communications across various multimedia channels. Spearheading the launch of innovative solutions, I identify and promote best-in-class emerging technologies such as microsites, digital publications, mobile apps, videos, AI tools, and more. I consistently demonstrate intellectual curiosity, active listening, and clear, concise communication in my approach to tasks, showcasing a commitment to organizational success.
Education
Middle Tennessee State University (MTSU)
Bachelor of Science - BS
University of St. Francis
Post Graduate Study - Masters Health Services Administration
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