Teri L.

Operations Specialist @Joyn Insurance

Utilizes Joyn’s state-of-the-art technology to assist in processing new business submissions, endorsements, and renewal transactionsFacilitates communication with brokersManages, supports, and enhances both the process and supporting technology of onboarding new brokerage partners and preparing them to write business with Joyn and get a one-of-a-kind insurance experienceSupports User Acceptance Testing efforts on new technology enhancements, features, and overall functionalityProvides support to Joyn’s internal and external customers for all supported functions; submissions, policy servicing, renewals, producer onboarding, billing, tax filing and reportingSupports Joyn’s Product and Underwriting teams to continually improve ease of business both internally and externally by enhancing our systems and processesProvides structured and analytical feedback based on insights gathered and observations madeSupports the organization in managing vendors that support Joyn’s operations and contribute to our value propositionHelps bring Joyn’s vision to life, making the commercial insurance process a joyful one!