Teri Carpentier
Principle Deployment Success Manager @Workday
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WORK HISTORY
Principle Deployment Success Manager @Workday
Glastonbury, GB
Manage customer relationships through coaching and mentoring, delivering deployment guidance sessions, including Project Set Up, Risk Management, Test, Cutover, Change Management, and Operational Success amongst others. • Led global initiatives, overseeing teams of project managers and advisors, driving process improvements. • Defined operational metrics and provided advisory services to regional leadership, establishing roadmaps for improvement.
EDUCATION
The Open University
BA (Hons) (Open), Social Science / Business Management
Full Circle Coaching
Certificate & Diploma in Professional Coaching, Coaching
LaughterLines Coaching
Certificate, Laughter Yoga Leader
BSY
Diploma, Distinction, Anatomy & Physiology
BSY
Certificate, Distinction, NLP Life Skills Coaching
SKILLS
ABOUT TERI CARPENTIER
As a Principle Deployment Success Manager at Workday, I support customers in optimising their Workday Success Plan subscription during deployments. I also deliver customer sessions on project, test, and change management topics to ensure successful deployments. With over 25 years of experience in a variety of programme and project management & directing roles. As well as operational management roles, I have developed strong skills in program management, business transformation, process improvement and change management. Skilled in client-centered coaching, mentoring, and empowering clients to achieve their goals through positive mindset and problem-solving.I am passionate about helping organisations achieve their goals through effective operational strategies and customer engagement.
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