Teresa Nelson

About Teresa Nelson

An eternally optimistic and accomplished leader with a MBA and 15+ years of sales, strategy, and execution experience. Currently responsible for aligning business and technology strategies to help the Specialty organization achieve their objectives through business-enabling solutions. A champion of change, passionate about process improvement and technology, and known for delivering results with challenging opportunities. Key to my success is my ability to connect with others, building relationships of trust and respect, peppered with a little bit of humor, and my passion for learning. I use my experiences gained in this industry to get things done. My expertise includes:• Strategic planning • Stakeholder management• Problem-solving• Collaboration• Annual investment planning• Sales development • Coaching and mentoring• Learning and development• Change management • Process improvement• Lean/Six Sigma • Corporate communications

Experience

1. Principal Business Architect

   The Hanover Insurance Group

   Oct 2022 — Present

   Aligned to Specialty, I serve business leaders by understanding their strategies, products, priorities, and processes. I ensure alignment of business and technology strategies to help the organization achieve their objectives through business-enabling technology solutions.Responsible for• Strategic roadmap development and maintenance across multiple Specialty divisions, with a focus on achieving business objectives aligned to the investment strategy, for Hanover Specialty ($1.4B DWP) • Leading the annual investment process, pre-work, solutioning, and design oversight for Specialty’s nearly $14M technology portfolio, comprised of multiple major investments across a combination of legacy and modern platforms• Developing system and business process models, short and long-term strategic roadmaps, enterprise convergence maps, and strategic approaches for vendor selection and POCs • Coordinating across the enterprise for program intersections and more broadly applicable capabilities (e.g. digital engagement, billing system upgrades, etc.) as well as within Specialty (e.g. Automation, Data & Analytics, Data & Reporting, Product, Stat, etc.) • Fostering continuous collaboration and thought partnership across various stakeholders throughout strategy development and execution

Education

• University of Illinois Urbana-Champaign

  Bachelor’s Degree, Speech Communication and English Literature

  1999 — 2003

• University of Phoenix

  Master of Business Administration (MBA)

  2012 — 2015

Skills

• Inland Marine
• Underwriting
• Account Management
• Insurance
• Marketing
• Life Insurance
• Highly Organized & Strong Analytical Abilities
• Commercial Insurance
• Sales Management
• Creative Work
• Casualty
• Sales
• Team Building
• Management
• Property & Casualty Insurance
• Health Insurance
• Brokers
• Customer Service
• General Insurance
• New Business Development
• Umbrella Insurance
• Public Speaking
• Leadership
• Risk Management