Teresa F Silva
Sr Manager, Operations, Investors Edge @CIBC Capital Markets
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WORK HISTORY
Sr Manager, Operations, Investors Edge @CIBC Capital Markets
SKILLS
ABOUT TERESA F SILVA
Financial Services Professional with extensive experience in operations, process improvement and people management in diverse business lines including Discretionary, Full Service Advisory and Self Directed Wealth Management. Demonstrated success in envisioning and implementing changes that reduce expenses or create capacity within teams, and improve the customer experience. Strong regulatory and compliance knowledge with experience implementing and sustaining FATCA, CASL and IIROC guidelines. Proven track record in operational process design and management resulting in successful internal and external audits. Liaise effectively with cross-functional departments and vendors to deliver forward-thinking, strategic projects to support the corporate vision and provide a superior customer experience. Fluent in English, French and Portuguese.
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