Teresa Burstein

About Teresa Burstein

Creative, resourceful Business Consultant offering transferable skills within business development, client relations, process improvement, project management/coordination, public relations, team leadership/training, consulting and presentation delivery. Effectively manage the availability, usability, integrity and security of data employed within an organization, setting/defining procedures and planning process execution. Expertly set goals, standards, practices and technologies. Actively deliver on stakeholder demands for data services, coaching and guiding data users in acceptable practices. Creatively address issues and provide resolution. Understand and articulate business issues and data challenges. Deliver outstanding communication skills to ensure comprehension by a diverse audience. NOTED SKILLS AND ABILITIES:Avid Business Process Improvement expert capable of recognizing issues within business process design, re-engineering tasks and implementing corrective action.Confident project manager/coordinator dedicated to leading large teams, providing training, coordinating schedules and delivering products within established time-frames.High degree of professionalism with an established reputation for quality, accuracy and results as shown by consistent recognition from peers and management.

Experience

1. Business Consultant

   Nationwide

   Feb 2008 — Present

   Actively lead end user community organizational change management activities to ensure preparation in accepting new processes and deployable technologies. Ensure the overall integrity and consistency of business goals, process definitions and best practices. Work with the Program Requirements Lead to define and document business goals, processes and practices, providing system requirements input and assisting in resolving project issues. Consistently support the generation of estimates for the next project phase, and assist in multiple aspects of managing the program execution phase while supporting the capture of lessons learned. Actively identify/interpret business process impacts and provide/validate system functional, non-functional and information requirements, ensuring all tasks assigned to the business are performed within established plans and timeframes. Assist in guiding business subject matter experts through the definition of system requirements, and direct quality assurance efforts, maintaining all required resources are consistently available to project teams.Resolve deviations for the program/project plan potentially caused by associated staff.Assist in the definition of project control plans and acceptance criteria, define benefits and update organizational impact data.Create organizational change strategies, collaborate to promote staff development, and ensure integrity and consistency of work in all activities. Currently implementing a data governance organization.

Skills

• Business Development
• Requirements Gathering
• Insurance
• Project Coordination
• Risk Management
• Requirements Analysis
• Strategic Consulting
• Cross-Functional Team Leadership
• Client Relations
• Business Process Improvement
• Change Management
• Six Sigma
• Project Planning
• Process Improvement
• Visio
• Lean Six Sigma
• Business Coaching
• Business Process Mapping
• Public Relations
• Business Process Design
• Team Building
• Project Management
• Business Analysis
• Business Process
• Business Process Re-Engineering
• Data Governance
• Strategic Planning