Teresa Wan
Analytics & Planning | CRM · Customer Insights · FP&A | Power BI | Bilingual Mandarin | BALENCIAGA · ZEGNA
- Role
- Senior Business Analyst at BALENCIAGA
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Teresa Wan
I turn complex data into decisions across sales, customers, operations, and finance.For the past five years I\'ve built the analytics infrastructure and planning frameworks that multi-hundred-million-dollar businesses run on. My background is in global luxury retail (Balenciaga, Zegna), where the data problems are genuinely hard: fragmented customer behavior, high-stakes inventory decisions, and executives who need insight, not just numbers. That environment trained me to work fast, communicate clearly, and be accountable for commercial outcomes.What I bring to any analytical or strategy role:→ CRM & customer analytics: segmentation, campaign ROI measurement, and behavioral modeling across large customer bases→ Financial planning & analysis: forecasting, variance analysis, and sales storytelling for senior leadership→ Dashboard architecture: building self-serve reporting in data warehouses that replace manual processes→ Demand & inventory planning: translating data signals into allocation and supply decisions that protect margin→ Cross-functional influence: a track record of turning analytical output into action, not just slide decksSkills: analytics · FP & A · CRM analytics · customer insights · Power BI · Tableau · Excel · demand planning · inventory planning · business intelligence · data storytelling · KPI reporting · forecasting · Mandarin
Experience
Senior Business Analyst
May 2024 — Present
Education
University of California, Berkeley
Economics
2017 — 2020
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