Teresa Salerno

About Teresa Salerno

Human resources professional with 10+ years of senior leadership experience in consumer products, health care, health and human services outsourcing and hospitality industries executing a broad array of human resource disciplines including: talent acquisition, leadership development and training; employee and labor relations, benefits, compensation, payroll, HRIS and diversity. • Significant experience applying organizational design and development theory to enhance organization performance through employee engagement and robust leadership development and succession plans that are aligned with short and long term business plans. • Extensive subject matter expertise in talent acquisition, leadership development, employee and labor relations, employment law, benefits, HRIS and diversity. • Entrepreneurial business leader with a proven record of driving operational excellence and business outcomes through human capital strategies. Specialties-Chief spokesperson interest based collective bargaining negotiation and dispute resolution-Human capital strategy and scorecard development and execution-Development and implementation of leadership development infrastructure that supports business strategy-HR operational excellence, business process engineering, technology implementation and benchmarking-Employee engagement assessment and intervention-DDI targeted selection master trainer.

Experience

1. Director Employee and Labor Relations, West

   Aramark

   Apr 2010 — Present

   Accountable for the design and execution of collective bargaining strategy and tactics for diverse operations including healthcare, sports and entertainment and higher education. Chief spokesperson representing management for collective bargaining negotiations at for renewing and first agreements. Pro-actively facilitate positive employee relations and employee engagement through management training, employee focus groups, employee engagement surveys and action planning at non-union accounts. Successfully utilize interest based problem solving and negotiation techniques to facilitate operational change resulting in enhanced service standards and scheduling flexibility. In collaboration with senior operational leadership, implement labor strategy to support ARAMARK’S guiding principles and mission of providing competitive wage and benefit offerings while assuring operational flexibility in all collectively bargained contracts. Contract administration consultative support and training to operating teams. Provide expert management advocacy for arbitration and NLRB cases.

Education

• Cornell University

  BS, ILR

  1974 — 1978

• University of Denver - Daniels College of Business

  Executive MBA