Teresa Roberts

Head of Service Delivery @Satellite Applications Catapult

Newbury, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2025 — Present

Head of Service Delivery @Satellite Applications Catapult

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12 months FTC

EDUCATION

2009 — 2011

University of West London

FdA, Business Management

SKILLS

Pharmaceutical IndustryTeam LeadershipComplaint ManagementCustomer SatisfactionSiebelCustomer ServiceCustomer ExperienceOperational ExcellenceContinuous ImprovementBusiness DevelopmentCross-Functional Team LeadershipChange ManagementPerformance ManagementProcess ImprovementManagementAccount ManagementMedical DevicesProduct LaunchPharmaceutical SalesTeam Management

ABOUT TERESA ROBERTS

I am a dynamic professional, passionate about projects, improvement and productivity certified SAFe® 6 Scrum Master to support a career in project management. As a driven and results-oriented people and project manager I have been recognized for my ability to engage teams to enhance performance through problem solving and positive change. I am more than comfortable to “be the janitor” and will roll up my sleeves and get jobs done to support the team and achieve our shared goal. With my varied career history, I am used to wearing many different hats each and every day and fully embrace this! I have successfully led many disparate teams, aligned resources, and delivered project goals within tight deadlines. I thrive on challenges and love seeing the tangible results for my customers whether external or internal. I believe that innovation, efficiency and getting it done go hand in hand, and I\'m here to make it happen!

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Teresa Roberts — Head of Service Delivery at Satellite Applications Catapult in Newbury, GB | Unifers