Teresa McGrady
Complaints Root Cause Analysis Manager @Nationwide Building Society
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WORK HISTORY
Complaints Root Cause Analysis Manager @Nationwide Building Society
Swindon, GB
EDUCATION
Nottingham Trent University
BA Hons, Humanities
SKILLS
ABOUT TERESA MCGRADY
Skilled, results-driven professional with extensive experience in leading operations, operational governance and business change, delivering superior results within the financial services sector.* Leads complex projects that improve operational effectiveness, efficiency and productivity* Builds leads and drives high functioning teams in the delivery of exceptional business results.* Builds and drives successful relationship with key stakeholders* Directs divisional operations in alignment with organisational goals and objectives.* Spearheads performance management, evaluating personal goals and developing remedial action plans.
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