Teresa Maugeri

Vice President Delivery Operations @Mediquant

Savannah, GA, US

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

May 2019 — Present

Vice President Delivery Operations @Mediquant

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Led delivery operations for 150+ enterprise clients, managing implementations, data migrations, and ongoing support.• Scaled team from 50 to 125, improving throughput and reducing backlogs.• Implemented lean methodologies and automation, reducing project hours by 20%+ and improving delivery timelines.• Managed $30M departmental salary budget and $800K in technology expenses.• Configured and deployed enterprise project management tools to streamline handoffs, integrate with CRM systems, and enhance reporting.• Led initiatives to modernize service delivery, improving operational efficiency and client satisfaction.

EDUCATION

N/A

University of Phoenix

Masters of Business Administration

N/A

Florida State University

Bachelor of Science

SKILLS

Business IntelligenceHealthcare Information TechnologyFismaOutsourcingIntegrationRegulatory ComplianceProject Portfolio ManagementMs ProjectAgile MethodologiesProgram ManagementTest CasesBusiness Process ImprovementSoftware Project ManagementVendor ManagementEdiProject ManagementBudget ManagementItil CertifiedRequirements AnalysisQuality AssuranceEnterprise ArchitectureHipaaOral CommunicationSoftware DocumentationSdlcProcess ImprovementBusiness AnalysisDisaster RecoverySqlVisioRequirements GatheringSharepointWritten CommunicationPresentation SkillsSoftware Development

ABOUT TERESA MAUGERI

Transformational operations and delivery leader with 30+ years’ experience aligning…

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