Teresa Luke

Director is & t Risk and Compliance, Quality Engineering @HealthPartners

Minneapolis, MN, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2001 — Present

Director is & t Risk and Compliance, Quality Engineering @HealthPartners

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US

IT Director of Risk and Compliance Provides strategic oversight and management of HealthPartners’ IT Compliance and Risk Programs and Quality Engineering Program; ensuring an annual minimum 5% reduction threshold in HealthPartners’ IT risk posture, addressing vulnerabilities, aligning HealthPartners Information technology control structure to regulatory requirements, and assessing risk across IT Governance, Solution Delivery, Operations, Architecture, and Cyber Security. HealthPartners has over employees, 700 IT Employees, 90+ clinics and hospitals, and health insurance in 6 states. Key Achievements:• Designed, developed, and implemented HealthPartners Security Vendor Assessment Program; ensuring business partners had the appropriate information to make informed decisions regarding the security risk to patient and member data.• Developed and directed a team of leaders who own and manage IT’s Risk Mitigation Program, PCI Compliance Management Program, Risk Methodology and Management, Vendor Risk Management, IT Audit Management, and IT Compliance Management• Collaborated and designed IT governance functions across all IT services.• Proposed and managed an initiative to redesign HealthPartners IT Service Delivery Strategy.• Lead department’s roadmap towards instituting quality development practices and standards, performance engineering, and quality assurance. • Enabled a performance engineering program that collaborated across development that led to an increase in HealthPartners web site baseline performance to 99.38%.

EDUCATION

1985 — 1989

University of Iowa

BA, Marketing/Graphic Design

1995 — 1996

University of St. Thomas

Mini Masters Program, Information Technology

SKILLS

Computer SecurityIT Service ManagementInformation Security ManagementCriscStrategyHipaaSoftware DocumentationSdlcBusiness ContinuityProgram ManagementIT StrategyManagementIT AuditBusiness AnalysisInformation TechnologyRisk ManagementFinancial RiskIT ManagementPci DssVulnerability AssessmentIdentity ManagementLeadershipHealthcare Information TechnologyHealthcareRisk AssessmentSarbanes-Oxley ActGovernanceBusiness Process ImprovementVendor ManagementProject Portfolio ManagementIT GovernanceCisaProcess ImprovementBusiness ProcessSecurityEnterprise Risk ManagementItilNistU.s. Health Insurance Portability and Accountability Act (Hipaa)Disaster Recovery

ABOUT TERESA LUKE

Provides strategic oversight and management of HealthPartners’ IT Compliance and Risk Programs and Quality Engineering Program; ensuring an annual minimum 5% reduction threshold in HealthPartners’ IT risk posture, addressing vulnerabilities, aligning HealthPartners Information technology control structure to regulatory requirements, and assessing risk across IT Governance, Solution Delivery, Operations, Architecture, and Cyber Security. In addition to Information Technology Risk and Compliance oversight activities; provides subject matter expertise towards process improvement, disaster recovery, development efficiencies, ITIL functions, organizational structure, and IT Governance. V3 ITIL Manager, and ITIL Service Manager Practitioner; additionally earning the Certified Information System Auditor and Certified in Risk and Information Systems Control Certifications. Teresa is an alumnus of the University of Iowa and the Mini Masters program at St Thomas University.Specialties: Payment Card Industry Standards (ISA), CRISC, ITIL V2 Manager Certified, V3 Expert Certified, CISA, Service Manager Practitioner

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Teresa Luke — Director is & t Risk and Compliance, Quality Engineering at HealthPartners in Minneapolis, MN, US | Unifers