Teresa Luke
Director is & t Risk and Compliance, Quality Engineering @HealthPartners
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WORK HISTORY
Director is & t Risk and Compliance, Quality Engineering @HealthPartners
US
IT Director of Risk and Compliance Provides strategic oversight and management of HealthPartners’ IT Compliance and Risk Programs and Quality Engineering Program; ensuring an annual minimum 5% reduction threshold in HealthPartners’ IT risk posture, addressing vulnerabilities, aligning HealthPartners Information technology control structure to regulatory requirements, and assessing risk across IT Governance, Solution Delivery, Operations, Architecture, and Cyber Security. HealthPartners has over employees, 700 IT Employees, 90+ clinics and hospitals, and health insurance in 6 states. Key Achievements:• Designed, developed, and implemented HealthPartners Security Vendor Assessment Program; ensuring business partners had the appropriate information to make informed decisions regarding the security risk to patient and member data.• Developed and directed a team of leaders who own and manage IT’s Risk Mitigation Program, PCI Compliance Management Program, Risk Methodology and Management, Vendor Risk Management, IT Audit Management, and IT Compliance Management• Collaborated and designed IT governance functions across all IT services.• Proposed and managed an initiative to redesign HealthPartners IT Service Delivery Strategy.• Lead department’s roadmap towards instituting quality development practices and standards, performance engineering, and quality assurance. • Enabled a performance engineering program that collaborated across development that led to an increase in HealthPartners web site baseline performance to 99.38%.
EDUCATION
University of Iowa
BA, Marketing/Graphic Design
University of St. Thomas
Mini Masters Program, Information Technology
SKILLS
ABOUT TERESA LUKE
Provides strategic oversight and management of HealthPartners’ IT Compliance and Risk Programs and Quality Engineering Program; ensuring an annual minimum 5% reduction threshold in HealthPartners’ IT risk posture, addressing vulnerabilities, aligning HealthPartners Information technology control structure to regulatory requirements, and assessing risk across IT Governance, Solution Delivery, Operations, Architecture, and Cyber Security. In addition to Information Technology Risk and Compliance oversight activities; provides subject matter expertise towards process improvement, disaster recovery, development efficiencies, ITIL functions, organizational structure, and IT Governance. V3 ITIL Manager, and ITIL Service Manager Practitioner; additionally earning the Certified Information System Auditor and Certified in Risk and Information Systems Control Certifications. Teresa is an alumnus of the University of Iowa and the Mini Masters program at St Thomas University.Specialties: Payment Card Industry Standards (ISA), CRISC, ITIL V2 Manager Certified, V3 Expert Certified, CISA, Service Manager Practitioner
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