Teresa Hicks

About Teresa Hicks

Human Resources Manager, Manager of Corporate Management Trainee Program, HR Onboarding Manager, Recruiting Manager• Proactively identify, communicate, drive and resolve all issues, internal and external, which impact workflow policies and procedures necessary to achieve service excellence.• Direct and implement organizational structure and motivate teams to achieve performance excellence.• Proactive attitude and aptitude towards problem solving, goal setting and achievement.• Proficient in project assessment, organization, management and successful execution as a team leader.• Excellent verbal, written, personnel management and communication skills.• Excellent time management skills with a strong history of meeting critical deadlines.• Dependable work ethic with a strong customer/client service excellence attitude.• Corporate process management professional who strives to improve processes, develop team personnel to perform to their maximum potential while achieving departmental team goals.Specialties: Human Resources Manager, Unemployment, Corporate Management Trainee and Internship Program Manager, Training and Development, HR Manager/ Onboarding, Team Management and Motivation, Project Management and Execution, Corporate Mentoring Program Management, Team Building Personnel Training Coordinator, Team Leadership Expertise

Experience

1. Human Resources Manager

   CROSSMARK

   Sep 2016 — Present · Plano, TX, US

Education

• Queens University of Charlotte

  Associate of Arts (AA)

• Southern Methodist University

  BFA

  1976 — 1978

Skills

• Time Management
• Team Management
• Contract Recruitment
• Talent Management
• Team Leadership
• Negotiation
• Technical Recruiting
• Interviewing
• Talent Acquisition
• Training
• Customer Service
• Cold Calling
• College Recruiting
• Hiring
• Employee Relations
• Employee Engagement
• Sourcing
• Temporary Placement
• Staffing Services
• Human Resources
• Leadership
• Performance Management
• Employee Training
• Screening Resumes
• Applicant Tracking Systems
• Onboarding
• Recruiting
• Recruitment Advertising
• Taleo
• Executive Search
• Team Building
• Management
• Troubleshooting
• Internet Recruiting
• Employer Branding
• Temporary Staffing
• Payroll
• Interviews
• New Hire Orientations