Teresa Ercole

Sr Director of Compliance @Community Health Center Network

San Leandro, CA, US

Serves as Compliance and Privacy OfficerMajor Duties include:Direct enterprise-wide compliance programs, aligning initiatives with organizational strategic goals and regulatory requirements for Medi-Cal and delegated health plan contracts.Lead compliance risk management, internal audits, and corrective action plans; serve as senior leadership during state audits and regulatory reviews.Oversee policy development, communication, and governance to ensure timely submission of contractual and regulatory deliverables.Build compliance tools and integrate technology solutions to automate audits, regulatory change management, and reporting for efficiency and accuracy.Develop and implement compliance training programs for internal teams and network providers, ensuring completion and attestation.Partner with operational leaders and executive management to embed compliance into workflows and support readiness for new programs.Lead the Enterprise Standards Governance, Risk & Compliance (ESGRC) Steering Committee, perform enterprise risk assessments, and present findings to the Executive Compliance Committee (ECC) to ensure proactive risk mitigation and governance alignment.Manage compliance oversight for subcontractors, including annual performance reviews and monitoring activities.

Western Governors University

Bachelor's degree, Business Administration, Healthcare Management

University of California, Berkeley Extension

Level 1 & 2, Teaching Credentials

Western Governors University

Master of Business Administration - MBA, Healthcare Management

Chabot Community College

Associate of Arts (AA), Allied Health and Medical Assisting Services