Teresa Elfman
Growth-focused and versatile professional with expertise in delivering/ developing effective account management strategies to oversee key accounts focused on customer satisfaction/ revenue optimization
- Role
- Channel Business Manager at Verizon Business
- Location
- Bronx, NY, US
- LinkedIn followers
- 500 followers
About Teresa Elfman
Experienced and self-motivated Account Manager with 17+ years of experience in telecom and national retail sales industries overseeing sales figures and new account developments. Proven track record of working collaboratively with sales teams to achieve goals, increase revenue gains, and advance the sales cycle of the company. A strong leader with the ability to increase sales and develop strategies to retain customers.
Experience
Channel Business Manager
Dec 2021 — Present · NY, US
Present and sell products through client education, determination of risk factors, and needs-based selling. Set performance and achievement goals and monitor monthly sales activity to orchestrate new business strategies. Develop successful methods for setting appointments using multiple lead sources. Build strong long-term client relationships demonstrated in repeat business and referrals to new clients.
Education
Bridgewater State University
Bachelors in Communications, Communication, General
2003 — 2009
Skills
- Cellular Communications
- Account Management
- Call Center
- Salesforce Training
- 4g
- Negotiation
- Marketing Strategy
- Sales Operations
- Customer Retention
- Lte
- Customer Service
- Wireless
- Customer Satisfaction
- Cold Calling
- Quotas
- Business Development
- Call Centers
- Telecommunications
- Solution Selling
- Sales Process
- Communication
- Direct Sales
- Wireless Technologies
- Mobile Technology
- Mobile Devices
- Cdma
- M2m
- Customer Experience
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