Terence Boyd

Sales Manager @The Scotts Miracle-Gro Company

US

Team Management: Lead and motivate a team of sales representatives to meet or exceed sales targets.Training & Development: Provide ongoing coaching and training to ensure your team is up to date on product knowledge and sales techniques.Performance Monitoring: Track individual and team performance using key performance indicators (KPIs) such as sales volume, revenue growth, and conversion rates.Market Analysis: Analyze market trends, competitor activity, and consumer behavior to adjust sales strategies accordingly.Target Setting: Establish realistic sales targets for the team, in line with company objectives.Sales Forecasting: Develop sales forecasts based on historical data and current market conditions.Key Accounts Management: Develop and maintain relationships with major retail accounts, distributors, or other significant customers.Customer Engagement: Implement strategies to increase customer satisfaction, loyalty, and repeat sales.Conflict Resolution: Address customer concerns or disputes, ensuring positive outcomes and maintaining strong business relationships.

Valdosta State University

Exercise Physiology