Terena Campagna

About Terena Campagna

Committed to work that helps housing communities become places where people feel comfortable, connected, and truly at home. My experience brings together people, operations, and community life, supporting teams that shape everyday resident experience and influence retention, trust, and sense of belonging.My work includes applying social sustainability principles within commercial real estate development through the SEAM standard, helping align project design and operations with community outcomes, well-being, and long-term performance.I’ve supported people operations within an integrated platform across development, construction, and property management, with exposure to more than 250 communities units). This includes hands-on work shaping hiring, training, and day-to-day operations that influence resident experience and operational consistency.Earlier experience includes building operational systems and workforce practices that support scalable growth and consistent execution across complex organizations.Focus areas: property operations, resident experience, workforce development, and operational excellence across multifamily housing. Interested in continuing to grow within property operations, with deeper on-site experience supporting day-to-day community performance.

Experience

1. Consultant, Social Sustainability (Certification & Operations)

   Seam, Inc

   Sep 2024 — Present · Atlanta, GA, US

   Applied the SEAM standard within commercial real estate development to support social sustainability and long-term asset value• Co-led development and launch of the SEAM AP credential, including exam design, scoring methodology, and credentialing process• Partnered with assessment experts to establish a defensible cut score, strengthening the reliability of pass/fail decisions• Supported the certification process from training through secure exam administration and credential issuance for accredited professionals across North America, Europe, and Asia• Served as a coach and community lead for accredited professionals, evaluating how design, planning, and operational decisions influence community outcomes and long-term performance

Education

• Roosevelt University

  Master of Arts - MA, Training and Development

• Kennesaw State University

  Bachelor of Science - BS, Organizational Communication