Terecea Green

About Terecea Green

With over five years of experience in product analytics and business communications, I specialize in bridging the gap between stakeholders and technical teams to deliver user-focused digital solutions. Currently, as a Product/Business Analyst, I collaborate with cross-functional teams to enhance mobile app experiences by refining key processes such as feature intake, user story creation, and stakeholder alignment. My expertise in A/B testing, KPI tracking, and customer experience analysis empowers organizations to drive data-backed decisions and optimize performance. Passionate about leveraging actionable insights, I aim to facilitate scalable digital transformations that align with user needs and business objectives.

Experience

1. Product Business Analyst

   Bath & Body Works

   Mar 2024 — Present

   Acted as a key liaison among stakeholders, UX/UI teams, and developers to drive mobile app enhancements. • Translated complex business needs into clear user stories and acceptance criteria, boosting project efficiency. • Facilitated the intake of new feature requests based on Voice of Customer (VOC) feedback, ensuring user-centric development.• Created detailed test plans and assisted in feature UAT testing, validating new e-commerce functionality, tracking defects, and ensuring releases met business requirements and quality standards.• Developed and maintained Confluence documentation including process flows, test plans, training materials to ensure knowledge sharing and operational readiness.

Education

• Baruch College

  Bachelor's degree, Business/Corporate Communications

Skills

• Apparel
• Fashion
• Sales
• Visual Merchandising
• Draping
• Fashion Illustration
• Customer Service
• Event Planning
• Social Media
• Retail
• Social Media Marketing
• Merchandising
• Powerpoint
• Microsoft Office
• Organizational Development
• Salesforce.com