Tere S.

About Tere S.

As a strategic-minded professional with deep roots in business analysis, project coordination, and product ownership. I don’t just manage complexity—I make it actionable. I bring a unique blend of empathy, structure, and forward-thinking execution, shaped by years of cross-functional experience in tech-driven healthcare, operations, and systems integration—always with results in mind. Reduced employee ramp-up time by 30% through culture-aligned onboarding Cut customer service response times by 25%, boosting patient satisfaction Supported grid modernization efforts with SLA-driven project delivery Improved cross-functional alignment by leading end-to-end service design efforts Bridged customer–internal communication gaps in Specialty Meds operations I’m not just adaptable—I’m anticipatory. My Clifton Strengths (Strategic, Futuristic, Restorative, Responsibility, Connectedness) and INFJ wiring allow me to think holistically, act decisively, and lead systems that work for both business goals and human experience. Why should you contact me immediately? Because I bring more than execution—I bring vision with proof. I don’t need to be micromanaged. I need to be placed where results matter.

Experience

1. Application Development Associate

   Accenture

   Jul 2022 — Present

   Experienced in delivering business and technology outcomes through structured project coordination and stakeholder alignment. My recent work on a Grid Modernization initiative allowed me to drive improvements in system integration and operational efficiency.Highlights include:* Delivered measurable outcomes for a large-scale Grid Modernization program* Managed timelines, scope, and SLAs using standardized PM tools* Analyzed current processes to align business models with tech solutions* Defined future-state solutions based on customer and organizational needs* Conducted in-depth research to support strategic planning* Improved cross-functional workflows and system integrations* Collaborated across departments to convert business needs into real results

Education

• Oakwood University

  PSYCHOLOGY

  1997 — 1998

• Generation USA

  Technical

  2021 — 2022

• Johnson County Community College

  Associate of Arts and Sciences - AAS

  2021 — 2023