Teodora Milovanovic
Customer Onboarding @Jobber
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WORK HISTORY
Customer Onboarding @Jobber
Onboard and support service-based business owners through Jobber adoption, translating their workflows into efficient, scalable systems- Lead personalized onboarding sessions that accelerate time-to-value and build customer confidence in the platform- Proactively identify onboarding risks and partner with customers to remove friction and drive successful activation- Collaborate cross-functionally to share customer insights and improve the onboarding experience.Why it matters: This role is about more than software setup — it’s about helping small business owners feel confident, supported, and in control as they grow their businesses.
EDUCATION
St. Clair College
Advanced Diploma
Nipissing University
Bachelor of Commerce - BCom
SKILLS
ABOUT TEODORA MILOVANOVIC
Client-focused operations and success leader with 7+ years of experience supporting teams and clients through growth, change, and new technology. I’ve worked across SaaS, education, and business operations—always with a people-first mindset and a drive to improve how things work.What ties it all together? A hands-on approach, curiosity for solving problems, and a real commitment to building strong relationships. Whether I’m helping clients navigate new platforms, leading cross-functional projects, or mentoring future leaders, I care about delivering results and creating positive experiences.Key strengths- SaaS onboarding & implementation- Customer success & account management- Process improvement & internal enablement- Presenting, coaching & mentorshipI thrive in collaborative, fast-moving environments—and love working with teams who are driven by purpose, innovation, and growth.
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