Teni Danoukh

Director of Operations @Robertson Wellness And Aesthetics

Beverly Hills, CA, US

Directly oversee the day-to-day practice operations to include: daily patient care, administration, schedules, finances, physician/nurse team management, documentation, and procedures.• Directly oversee employees including all HR functions, employee relations, mentoring, motivating and training, succession plans, etc.• Audit and create a best systems practice with management for all communication, collaboration tools, and general guidelines and protocols for staff.• Develop and implement policies and procedures concerning staff and management practices (conducting performance conferences, disciplinary action, terminations, maintaining incident files, etc.).• Ensure employees adhere to all policies and procedures, operating practices, and mandated regulations and laws.• Perform all clinical and office functions for coverage, overflow, and training:including patient care, follow-up, admin, etc.• Design organizational policies and set standard operating procedures for all nurses.• Oversee and ensure high safety standards at all times.• Set team and individual KPIs and provided regular, actionable feedback.• Increased YOY revenue growth by from 2021 to 2022 | 225% from 2022 to 2023• Direct production activities to ensure safety and compliance with quality control standards, and regulatory compliance.• Recruited, hired, and trained crew members on the application of projects, customer relations, and customer service.• Managed company operations with responsibility for profit and loss, scheduling, training, and inventory control.• Evaluated financial statements and 65+ reports monitoring organization performance to devise solutions for improvement and cost reduction.• Replenished inventory to maintain par levels and completed quarterly inventory audits, counted and updated inventory reports upon receipt of new shipments.• Devised business and technology strategies to create performance metrics, reporting, and analysis systems in support of operations

UC San Diego

Bachelor of Science (BS), Public Health

California State University, Northridge

Master of Science - MS, Health/Health Care Administration/Management