Timothy Naumann
Customer Service / IT Support Professional
- Role
- Guest Service Lead at Pilot Flying J
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Timothy Naumann
I am an Information Technology graduate (AAS) with 20+ years customer service experience…
Experience
Guest Service Lead
Sep 2016 — Present · Fort Worth, TX, US
Monitored and coordinated the activities of guest service staff including cashiers, deli service personnel and maintenance/housekeeping crew maintaining guest-accessible facilities such as showers.• Addressed guest service issues and complaints escalated to me, with the goal of ensuring every guest received a satisfactory experience on every visit to our store.
Education
Tarrant County College
Associate of Applied Science, Information Technology
2013 — 2015
Tarrant County College
Certificate, Information Technology Support
2013 — 2015
Tarrant County College
Certificate, Web and Internet Services II
2013 — 2015
USAF Air University
Journeyman, Aircraft Armament Systems Technology
1988 — 1989
Skills
- Customer Service
- Database Design
- Database Administration
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Javascript
- Html5
- Asp.net
- Comptia a+
- Css
- Microsoft Sql Server
- Java
- T-Sql
- C++
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