Tina Seavey
Product Management Consultant @Travelers
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WORK HISTORY
Product Management Consultant @Travelers
Achieved exceptional resolution results by reducing delinquent accounts by 75% through process improvements and leading cross-functional No RRE Report initiative that reduced outstanding contracts by 97% through strategic stakeholder engagement and Legal department collaboration• Optimized Medicare reporting enhancement initiative that streamlined payment processing, reducing processing errors and streamlining the payment process and improving accuracy for claim professionals organization-wide• Created and maintained 50+ page consultant training guide with detailed workflows, standardizing onboarding processes and ensuring consistent task execution across the team• Drive operational improvements through data analysis and strategic workflow development, partnering with business managers across multiple lines of business to develop tailored Medicare compliance solutions that align strategy with execution goals• Provide comprehensive customer support to external clients, CSS business partners, and Claim Account Executives while maintaining Section Medicare compliance through Authorized Representative partnerships, recertification management, and workflow improvements
EDUCATION
The Institute
Associate in Claims
Johnson & Wales University
Bachelor of Science, International Hotel and Tourism Management
Johnson & Wales University
Associate of Science, Travel-Tourism Management; World Languages
ABOUT TINA SEAVEY
I’m a Claims and Medicare Consultant professional with a focus on accuracy, efficiency, and process improvement. In my current role, I manage RRE ID processes and support Medicare compliance while working across teams to ensure smooth and timely claims operations. I enjoy building workflows, improving documentation, and finding ways to make processes more efficient and consistent. I also leverage tools like Excel and AI platforms (ChatGPT, Claude, Gemini) to streamline reporting, enhance communication, and reduce manual effort. Known for being detail-oriented and collaborative, I take pride in supporting both team success and strong stakeholder relationships.
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