Telkia Jennings

Inquiry Analyst @Blue Cross and Blue Shield of Alabama

Respond promptly to inquiries, concerns and problems related to patient billing• Review and update regular and ITS (HOST) claims while taking the appropriate and necessary action to have the claim paid or advise why claim cannot pay• Demonstrate thorough knowledge of UB 1500 electronic and hardcopy billing forms, formats, and filling requirements• Update claims by using the correct CPT, Revenue Codes, ICD-9 diagnosis and procedure coding guidelines• Provide support on special project while also assisting in the Worker’s Compensation Department