Telis Dasios
Director, Professional Services Emea @FICO
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WORK HISTORY
Director, Professional Services Emea @FICO
London, GB
EDUCATION
University of Reading
PhD, Computing techniques / Digital Signal Processing
University of Patras
BSc Hons, Earth Sciences
INSEAD
MBA, General Management
Harvard Business School
Executive Education
University of Birmingham
MSc, Applied Geophysics
SKILLS
ABOUT TELIS DASIOS
An experienced Software, Services and Operations leader, with strong business acumen and solid technical background acquired in Enterprise Software and Payments/Financial Services. A strategic thinker who takes a hands-on and pragmatic approach in delivering immediate and longer-term results.• 10+ years experience in building and leading successful Professional Services, Project Management and Client Implementation teams, and in managing/developing people.• Strong focus on Operational Excellence, Project/Programme Management, Client Engagement Management, and Client Service Delivery in B2B environments. • Commercially focused with a track record in driving business growth and profitability, building strong client relationships, and driving positive change and operational efficiencies. Specialties: Professional Services • Consulting • Service Operations • Customer Delivery • Service & Solution Implementation • Client Onboarding • Project Portfolio • Programme Management • PMO • Business Development • Sales Support • Customer Relationship Management • Customer Success • Process Improvement • Lean Management • Business Analysis • Strategic Business Planning • Software Development • Product Management • People Management • Team DevelopmentFocus Areas: Enterprise Software • Financial services • Payment Technologies / Payments / Fintech • SaaS • Telecommunications • OSS • Network & Application Performance Management • Business Service ManagementContact email: t••••••••@yahoo.co.uk
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