Anurag M.

<|🧑‍💻 Tech Wizard | 👷 Engineer | 🌐 Developer | 🎮 Gamer |>

Role
Customer Success Specialist at Sensonic
Location
Kolkata, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Anurag M.

Hey there! I’m a tech-savvy dynamo with a passion for powering up the railway industry through innovation and epic problem-solving. Currently rocking it as a Customer Success Specialist at Sensonic, I’m slaying in Hardware, Application, and Interfacing, driving Technical Sales, Supply Chain, and Project Management to new heights. I lead cross-functional squads, streamline processes with slick hacks, and drop game-changing solutions to boost efficiency and keep customers hyped! Before this, I was a Systems Engineer at Sensonic, where I was a hardware wizard 🧙‍, mastering installations, testing, commissioning, and troubleshooting like a tech ninja 🥷. I kept the vibes high, chatting with customers, vendors, and departments to keep projects on point. My journey also took me to Frauscher Sensor Technology as a Project Engineer, juggling Project Management like a circus pro and crushing it with Digital Axle Counters and Frauscher Tracking Solutions (later Sensonic’s Edge Device). Earlier, I was an Assistant Engineer at SVP Management and Technical Service Pvt. Ltd.(now Signotech Systems), keeping Digital Axle Counters in top shape and dropping killer reports to level up the product. My railway adventure kicked off at Eldyne Electro Systems Pvt. Ltd. as a Project Engineer, where I tackled installations, testing, commissioning, and troubleshooting of Digital Axle Counters like a tech titan. Back in 2010, I was a freelancing code-slinger, whipping up dope MyBB Themes and Plugins like a digital cowboy 🤠! Over time, I leveled up my skills, mastering the LAMP Stack and MERN Stack like a tech wizard casting spells in the wild web frontier. Still dropping slick web dev services through my site tektove.com, building cyber masterpieces when I’m not busy ruling the railway tech game! I’m powered by a B. Tech in Applied Electronics and Instrumentation Engineering fromWest Bengal University of Technology.

Experience

  1. Customer Success Specialist

    Sensonic

    Jan 2023 — Present

Education

  • West Bengal University of Technology

    Bachelor’s Degree

    2008 — 2012

  • Santragachi Kedarnath Institution

    Higher Secondary

    2006 — 2008

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Anurag M. — Customer Success Specialist at Sensonic in Kolkata, IN | Unifers