Tejwinder Singh
Customer Service Staff @Resso Holdings Ltd
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WORK HISTORY
Customer Service Staff @Resso Holdings Ltd
Provided exceptional customer service to enhance client satisfaction and loyalty. • Managed inventory effectively to ensure product availability and streamline operations. • Engaged in continuous improvement initiatives to optimize processes and service delivery. • Utilised forecasting and planning skills to anticipate customer needs and improve service efficiency.
EDUCATION
Presentation Public School
Physics, Chemistry and Maths
University of Nottingham
Master of Business Administration - MBA
Punjab Engineering College
BE - Bachelor of Engineering, Materials and Metallurgical Engg.
Indira Gandhi National Open University
Post Graduate Diploma, Financial Markets
Christ The King Convent School
English, Geography, Social Studies, Biology, Physics, Chemistry, Math
ABOUT TEJWINDER SINGH
I am a Process and Quality Engineer with ~6 years of experience in alloy steel manufacturing, catering to the automotive sector, specialising in defect resolution, root cause analysis, reducing non-conformity, and quality systems. Recently completed an MBA (Distinction) at the University of Nottingham to enhance strategic and operational acumen.Proficient in project management, problem-solving tools, failure analysis, NDT, and managing customer complaints end-to-end. My contributions have resulted in cost savings, enhanced audit readiness, and successful new product launches.In my previous role as Assistant Manager at Vardhman Special Steels, I’ve led cross-functional teams, partnered with Aichi Steel (Japan), and driven process improvements across melting, refining, and casting operations. Passionate about sustainable manufacturing aligned with ISO 9001 and IATF 16949.Open to roles in automotive, steel, defence, energy, or engineering sectors, where quality, innovation, and manufacturing excellence intersect. Let\'s connect!
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